Whether you are looking for the best care for your pets or the best place to work, we’ve got you!
We go above and beyond during every single visit. We can’t give you just one reason you should choose us, so we’ll give you seven!
We will individualize the care we provide to your pet. We understand that different pets lead very different lives. Some cats live mostly outside, versus other cats who never step foot in the grass. Some dogs go hiking off-leash every day in the woods, versus other dogs who go for short-leash walks on the sidewalk in your neighborhood. We do not treat these animals the same. We recommend vaccines and preventative medicine based on YOUR pet’s daily life. Every decision made and every recommendation given to you is based on your dog or cat’s individual needs.
We think outside the box. Medicine does not follow rules. What works for one pet may not work for another with the same disease. We will always seek out answers for your pet and make a concerted effort to find a cure rather than treat the symptoms. This involves looking at other treatment modalities and changing the way veterinary medicine has typically been practiced. We never stop learning and will always integrate many different medical modalities to find the best treatment for your dog or cat.
We give you options and will never make you feel guilty for the option you choose. This is important to us. We know that you are taking care of your pet in the best way you can. Not everyone can afford the MRI for their cat or has the time to crockpot cook for their dog, and we truly believe that we can find options that will help your pet within your financial and time constraints. You should never feel guilty when leaving here. We see that you are doing such an amazing job of loving and caring for your pet!
We practice kindness and patience, not just medicine. It is our daily mission to get your pet to love us! We do not want your dog to be afraid to walk into our hospital. We want them to run in and go right for the cookie jar that they know is always on the table by the computer. We take our time with handling your pet and talk to them to let them know what we are doing and why–maybe telling them the blood draw may not feel great, but it will be over soon. We show them kindness and love in hopes that they in turn will love us back. We will not rush through your appointment but will spend time scratching your cat’s chin to keep them calm in the exam room.
We rarely take your pet away from you. Well, that’s not entirely true. We will take your dog out of the room to take a radiograph or maybe do something really gross! Otherwise, your pet stays with you the entire visit. Taking your dog “to the back” can elicit fear from your pet and anxiety from you, wondering what we are doing. So we make sure you get to stay with your pet. Just let us know if you fear needles or blood so that we will give you fair warning before the blood draw!
Your medical record will be emailed to you after the visit. You will always have access to your pet’s medical records! This is important if your pet gets sick on the weekend, and the emergency veterinarian needs to know the results of the previous blood tests, or you forgot the dose of medication we told you to give your dog while you were in for your visit. It can be difficult to remember everything we discussed during the exam, so you are able to review the records at your convenience.
We treat both our clients and staff like family. We have created a collaborative environment in which all team members are trained and valued for their individual skills and knowledge. Veterinarians are able to train in holistic modalities such as herbal medicine and ozone treatments. Assistants and technicians continually grow their skills and can choose to be on a leadership track. Our client care team also has capability of learning and growing, either stepping up in leadership and customer service roles or cross-training with the medical team when desired. We care about your growth and happiness and work continually to improve and provide a safe and happy work environment for all.
Most Dangerous Mistakes People Make When Choosing a Veterinarian
1. Wellness plans will save you money. There are veterinary hospitals that push wellness plans for your pets. The idea is that you pay a monthly rate then receive wellness care at no additional charge. We have found that these plans typically cost you more than just paying for services rendered. Be careful when looking into these plans. You may be paying a little less for your vaccines but paying much more to treat an ear infection. You are also likely to pay for more vaccines that may not be necessary for your pet.
2. One size fits all. This is not true in veterinary medicine. You should seek out a veterinarian who will individualize your care. If your dog lives in an apartment and uses a pee pad, she likely does not need a leptospirosis vaccine or tick prevention. Preventative medicine for that dog should be much different than a dog working on a farm or living on 10 acres. It is important to make sure your veterinarian individualizes your pet’s care.
3. Outstanding care for your pet is expensive. It is a mistake to believe you have to pay a lot of money in order to receive great care. Outstanding medicine does not have to cost a lot of money. It requires a veterinarian who will seek out answers based on your finances and who is able to provide you with appropriate treatment options.
4. Pets are always fearful of going to the vet. It doesn’t matter which veterinary hospital you pick. It is shocking how many people expect their cats and dogs to hate going to the vet! The experience should not elicit fear and be a place where your dog gets lots of treats and your cat is rolling in catnip. There are ways to try to keep your pet at ease, and there are veterinarians and veterinary staff who will handle your pet with patience and kindness.
5. All veterinarians are trying to sell you on products, and you should feel guilty for not buying what they are selling.We understand that veterinarians are in sales to some extent. It is in your dog’s best interest to receive monthly heartworm prevention, and for your cat to eat strictly canned food, so veterinarians will discuss those products and options with you. However, you should never feel guilty when leaving the veterinary hospital. It is your choice how you treat your pet, and veterinarians should offer the best treatment and preventative options without judgment.
6. Choose the closest veterinary hospital because all veterinarians are similar. This is untrue. Veterinarians are all trained similarly in vet school, but how they choose to continue their studies after school is where the big differences occur. Some veterinarians choose to strictly practice Western medicine, while others will seek out new treatment options through studying Chinese medicine, herbs, and food therapy, for example. Or they may take courses to learn how to perform ultrasounds and other specialized procedures to provide the best care to your pet. If your pet has an illness or disease that is not improving on medications, you should consider looking for a veterinarian who will provide you with more options of treatment and a feeling of true caring, even if the hospital is a little farther from your home.
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See what the veterinary professionals in Davidson say about what makes their hospital different from the others.
Learn what makes Whole Pet Veterinary Hospitals different from services offered to animal care and team environment services. We are here to keep your pets healthy, happy, and holistic!